Knowledge of health insurance benefits among male expatriates in Saudi Arabia

OBJECTIVES To measure expatriates' knowledge of health insurance benefits with respect to outpatient, inpatient, prescription drug, and dental services, and to link this knowledge to sociodemographic and employment characteristic.  Methods: Cross-sectional, face-to-face interviews were conducted from March 2015 to February 2016 with a stratified random sample of 3,398 male insured expatriate workers in the private sector of Riyadh, Kingdom of Saudi Arabia. Descriptive analysis, one-way ANOVA, and linear regression were used to interpret data. Data on knowledge of health insurance benefits was compiled by adding the scores of the 4 service category items (outpatient, inpatient, prescription drug, and dental services) to those of the 5 objective knowledge items on copayments. Results: More than 87% of the participants reported knowledge on their health insurance benefits coverage for outpatient, 62% for the inpatient, 86% for the prescription drug and 62% for the dental services. However, 7.5% knew the correct copayments for general practitioner, 64% for the outpatient (inclusive), 13% for the inpatient visits, 15% for the prescription drugs and 9.6% for the dental care. Most personal and job characteristics had associations with knowledge measures. A total of 55% of the overall knowledge variance was explained by the independent variables (R2=0.55), suggesting that other factors also influence knowledge. Conclusion: Expatriates' knowledge of their health insurance benefits is very limited, which indicates the importance of developing a policy for increasing this knowledge among expatriates in Saudi Arabia.